Terms of payment  Refund policies  Our warranty

Volume discount

Flower seeds
%

$19 999and more    Consult your sales representative

Combine your purchases of flower seeds, cuttings, plugs and roots in order to get a higher discount.

Purchases of vegetable and herb seeds, tags, Dominion Seed House retail packages, Vilmorin products and royalty fees cannot be combined.

Terms of payment

Seeds and tags: 1%, 15 of next month

All your purchases for the month will benefit from a 1% discount if paid before the 15th of the next month. Otherwise, our terms are net 60 days from the invoice date.

Cuttings and plugs: Net 30 days

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Refund policies

Seeds and tags

We will reimburse or issue a credit note for returned merchandise, only if this merchandise is accompanied by proof of purchase and received by us within 10 days of purchase. No refund or credit will be issued after this 10 day period, other than exceptional circumstances; then we will charge 15% of the merchandise value as an administrative fee. Seeds must be returned to us in the original container, unopened and accompanied by a copy of the receiving slip or invoice.

Transportation costs for any returned product are payable by the customer.

Special seed orders and orders of primed seed, because of its shorter SHELH LIFE, cannot be returned for credit.

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Our warranty

Seed:

NORSECO Inc. guarantees that the seed it sells conforms to all the Provincial and Federal Laws in effect. NORSECO makes no other representation, guarantee or condition, explicit or implied, of any kind, on the seed, the subsequent crop or  the absence of disease in the seed. If human error has occured during packaging of the seed, NORSECO will only be responsible for the invoiced amount and/or the price paid for the seed by the buyer. As a condition of admitted responsibility, NORSECO must receive a written notice stating that the seed is defective, within thirty (30) days of the discovery of this defectiveness.

By accepting the seed, the buyer acknowledges that the limited warranty described above constitutesa condition of sale, as well as an agreement between NORSECO and the buyer.

If this limited guarantee is not acceptable for the BUYER as condition of sale, yhen the BUYER must not proceed with the sowing and must return the seed in its orginal, unopened packaging, and the purchase price will be reimbursed.

Cuttings and plugs:

We want to assure you of the best after sales service. If you are displeased with the cuttings or plants that you receive from us (stunted growth, insects, diseases) you have the possibility, within two (2) days following the delivery of your cuttings to call NORSECO at 1-800-561-9693.

We will authorize the return or exchange of the product. You must keep the products in their original packaging. No credit will be authoirised if the complaint is received after 48 hours following the delivery or if the product has been transplanted.

Make sure you inspect your plants as soon as they arrive and advise us immediately of any abnormalities. NORSECO and the PROPAGATOR are in no way responsable for diseases that may appear at the GROWERS premises during the production cycle.

The BUYER'S sole and exclusive remedy shall be the refund of the purchase price. In no event shall NORSECO be liable for the loss of product, profit or any special, incidental or consequential damages.

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